SearchAllSoft.com - Service Center Manager (SCM) - Server 2.0

Service Center Manager (SCM) – software for overhaul centers and workshops. SCM represents new generation of management software for overhaul centers. It manages full liveliness cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of make reports. SCM is built with intuitive interface resile to terms used in overhaul industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st phase – "Receiving", it goes to 2nd – "Estimating", where "Repairs" investigated to be done on this item – and so on. Here is brief list of stages: - receiving; - estimating (defects and rectify pricing); - customer approval; - dry-out (if needed); - repairing (in-house or subcontracted); - caliber check; - shipping back to customer. Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and posterior experience one or more Accessories (also available for rectify). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found. As already mentioned, SCM has great "Reports" segment, masking all kinds of requests (financial, make related, summaries etc.). We posterior customize reports for our clients. SCM also experience solid security features, allowing assignment of proper Users to Groups accessing solely to certain features of application. Also SCM if fully language-customizable, so one posterior interpret it apace to his native speech. SCM was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+. SCM is fully customizable for customer needs, so it posterior be flush adjusted by customer himself. More complex changes we posterior provide after determining specification. SCM is currently successfully used by many Service Centers.