SearchAllSoft.com - Responsive Knowledgebase 1.01

Responsive KnowledgeBase is a helpdesk tool that allows you to show solutions to tech support problems and lookup for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can apace lookup the database to examine if that problem has been solved in the past. If it has, RKB displays the solution. Here's an representative: A user calls in and says that when she uses your application and tries to print, the riddle flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver. You start RKB, and chatter the Add button. The Problem / Solution dialog appears and you type in both the reported problem and the solution. One month later, another user calls in and says "Hey man, every time I need to develop a printout, the riddle flashes orange, and your plan crashes! " You type "Orange" into RKB's Find box, jam Enter, and the riddle displays wholly the problems which suffer the parole "Orange" in them. You examine a problem that seems to fit the one that the current user is having, so you double chatter on it. The Problem / Solution dialog appears, and shows you that the solution is for the user to elevate to the latest HP printer driver. You read the solution to the caller, and you're done. To recap, you use RKB to insert a orotund number of problems and their solutions. When users scream with tech support questions or problems, RKB searches through the database and finds wholly of the relevant solutions.