| Company | MacsDesign Studio LLC |
| Website | http://www.webhelpdesk.com |
| Country | USA |
| Email | support@webhelpdesk.com |
| Os | Mac OS X, Mac OS X 10.4, Mac OS X 10.5 |
| Requirements | Mac OS X 10.4 or later, Windows 2000 / 2003 Server, Linux, or Solaris 8 : : Java 5, Standard Edition |
| Language | English |
| Release Date | 04 06 2008 |
| License | Shareware |
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51.00 Mb
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Mac:Mac OS:Business:Misc
Views 26 (+0) / Shareware By MacsDesign Studio LLC
The Web Help Desk is an affordable and intuitive web based assistant desk software for your serving desk software, customer corroborate software, and issue tracking software needs.
Are you using "email" and "embarrassing notes" on your monitor to rail your assistant desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current assistant desk software solution!
Say "dear bye" to your current, inefficient assistant desk solution and streamline your IT serving desk with the Web Help Desk; the best of spawn, cost effective, extremely easy to configure, browser based Help Desk Software.
CORE FEATURES INCLUDE:
100% Web-based IT Service Management (ITSM) Solution -
Incident & Problem Management (Issue Tracking) -
Asset & Configuration Management (CMDB) -
Two-Way E-Mail Correspondence -
Knowledge Base Management -
LDAP / Active Directory Synchronization -
Reporting Included -
Customer Satisfaction Survey Management -
Vendor Neutral: Windows, Mac OS X, Linux, or Unix
As a "assistant desk" continues to evolve into a wide "serving desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* organize of requests; from technical corroborate requests to variety management requests to non-technical corroborate requests.
Intuitive point-and-click configuration and intuitive end-user experiences within the Web Help Desk allows your organisation to deploy assistant desk features and work fall that gain the most sense for your assistant desk's daily operations.
Install the server-side assistant desk software on most any operating system of your choice: Mac OS X, Windows, Linux, or Unix. The choice is yours!
The Web Help Desk's web based customer corroborate software allows your IT serving desk to melt more efficiently, effectively and at a subordinate cost of ownership; resulting in faster incident settlement, controlled costs and increased customer satisfaction.
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